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ODiTY EXPERTISE COMMITMENTS CUSTOMER EXPERIENCE NEWS
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Areas of Expertise

ODiTY

ODiTY’s teams, who are experts in your industry, provide you ...

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An International Group on a Human Scale

ODiTY

ODiTY is an alternative player in Customer Relationship and Customer ...

ODiTY
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ODiTY, Customer Experience Designer

ODiTY

ODiTY works with its customers in a multilingual (14 languages) ...

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Team

ODiTY

Customer Relationship experts lead ODiTY with a common desire: ...

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Consumer Insights

expertise

Test your offerings and measure satisfaction and dissatisfaction ...

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Digital Solutions

expertise

Design and develop technology solutions for your ultra connected ...

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Multichannel Customer Relationship

expertise

As an ambassador for your brand, ODiTY qualifies and transform ...

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expertise
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Collaborators

commitments

At ODiTY, we believe it’s important to help collaborators grow ...

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Standards and certifications

commitments

Our approach to quality and our development policy target bringing ...

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Corporate Social Responsibility

commitments

ODiTY supports initiatives that further access to education, ...

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Customer Experience as Seen by Three Industry Leaders

experience

AccorHotels, Axa, and Voyages-SNCF. The managers in charge of ...

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Omni-channel shopper journey

experience

Retail best practices: Give your customers a smooth, uninterrupted ...

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Thoughts About Insurance in a Digital World

experience

Impact of digital on the supply, pricing and consumption of insurance

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Energize Your Student, Alumni and Business Relationships

experience

School and higher education are central to the development of ...

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How ODiTY started by Benoît Vorilhon

experience

Five years ago, we decided to invest in the future of Customer ...

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ODiTY: The Only Service Provider in Madagascar with ORIAS Accreditation

experience

ODiTY is the only service provider in Madagascar with ORIAS accreditation, ...

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TranquiLoue: My Start-up accelerated by ODiTY

experience

My name is Jean-Claude Le Bourdais. Like lots of people, I decided ...

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Customer Experience of the Future: More Human, More Digital, and On-Demand

experience

The future of Customer Experience is clearly… but not only digital. ...

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Customer Experience: new categorical imperative facing daily reality

experience

As we all read and hear more or less everywhere, Customer Experience ...

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The Secrets of Top-Notch Customer Service

experience

And what if customer service wasn’t a cost center but an investment ...

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Turning the Customer’s Words into Action

experience

"The Customer’s Words in Action" was the topic at a round-table ...

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Hyper-Personalized Customer Experience: The Latest in the Customer Relationship?

experience

An online store that changes its look based on the customer’s ...

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Interview with Benoit Vorilhon

experience

"A sophisticated, multichannel system focused on Customer Experience." ...

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Customer Experience : It’s All About State of Mind

experience

For a while now, when company executives or marketing directors ...

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Data Drives Customer Service in the Auto Industry

experience

The auto industry has made a gradual move toward digitizing the ...

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Social Listening: Market Research of the Future

experience

Social listening on the social networks is the process of monitoring ...

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Know the Difference between Customer Service and Customer Experience

experience

The term “customer experience” is ubiquitous in business these ...

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September 8, 2016: Inauguration of the ODiTY Group’s Headquarters

NEWS

For those of you who were unable to attend (and for others, too!) ...

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ODiTY Madagascar Celebrates the National Holiday

NEWS

ODiTY Madagascar celebrated the country’s national holiday with ...

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The 2016 4L Trophy with ODiTY

NEWS

ODiTY sponsored Team 831 with Thomas and Nicolas for their participation ...

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Blood Donation: December 2015

NEWS

ODiTY volunteers reached out and handed blood packets to Madagascar’s ...

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End of School Year Party

NEWS

Summer vacation was drawing near but before heading off, the ...

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Blood Donation: June 2015

NEWS

“Thank you for Saving My Life” was the theme of World Blood Donor ...

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EDHEC Sailing Cup 2015

NEWS

For the 47th EDHEC Sailing Cup, ODiTY set sail for La Rochelle ...